Privacy policy

Our privacy policy

1. Introduction

Hapus Hub is committed to protecting your personal data in accordance with UK data protection legislation.

Personal data collected may include name, email address, payment details, questionnaire responses and usage data.

Data is collected for the purposes of providing membership services, processing payments, improving content recommendations and communicating with members.

Payment information is processed securely via third party payment providers. Hapus Hub does not store full card details.

You have the right to access, rectify, erase or restrict processing of your personal data, subject to legal obligations.

Data may be stored outside the United Kingdom where service providers operate internationally. Appropriate safeguards will be used.

Data will be retained only as long as necessary to fulfil contractual and legal obligations.

For full details, members should contact hapusyogi@gmail.com

2. What information is collected

We may collect and process the following types of personal data:

• Name

• Email address

• Phone number (if provided)

• Information submitted through contact forms

• Booking and payment information

• Information relevant to wellbeing sessions (where voluntarily provided)

• Website usage data (via cookies and analytics)

We only collect information that is necessary to provide our services or respond to enquiries.

3. How your information is used

Your personal data may be used to:

• Respond to enquiries

• Provide access to the Hapus Hub Online

• Process bookings and payments

• Deliver one-to-one sessions, retreats or training

• Send service-related communications

• Improve website performance and user experience

• Comply with legal obligations

We do not sell, rent or trade personal data.

4. Legal basis for processing

Under UK GDPR, we rely on the following lawful bases:

• Consent – where you have provided explicit permission

• Contract – where processing is necessary to provide a service

• Legitimate interests – to operate and improve the business

• Legal obligation – where required by law

5. Website hosting & third-party services

This website is hosted by Squarespace, which may collect data through secure servers.

We may also use third-party providers for:

• Payment processing

• Email communication

• Booking systems

• Analytics (such as Google Analytics)

These providers only process data as necessary and are required to comply with data protection laws.

6. Cookies & analytics

This website may use cookies to:

• Ensure the site functions properly

• Improve user experience

• Analyse traffic and engagement

You can control or disable cookies through your browser settings.

For more information, please see our Cookie Policy.

7. Data storage & security

Personal data is stored securely using appropriate technical and organisational measures to protect against unauthorised access, loss or misuse.

While we take reasonable steps to protect your data, no system can guarantee complete security.

8. How long data is kept

We retain personal data only for as long as necessary to:

• Provide services

• Meet legal obligations

• Resolve disputes

When data is no longer required, it is securely deleted.

9. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us via email.

10. Children’s privacy

Services are not directed to individuals under 18 without parental or guardian consent. We do not knowingly collect data from children without appropriate permission.

11. Changes to this policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated revision date.